Privacy Policy

1. Introduction

Alpha Search LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alphasearch.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request consultations or project estimates
• Subscribe to our newsletter
• Communicate with us via email or phone
• Engage our services for software development projects

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Project requirements and business information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring websites and search terms
• Usage patterns and preferences

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Track conversion rates and marketing effectiveness

You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our software development services
• Communication: To respond to your inquiries, provide customer support, and send project updates
• Business Operations: To process payments, manage contracts, and conduct business analytics
• Marketing: To send newsletters, promotional materials, and relevant business information (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Web hosting and cloud storage providers
• Email marketing platforms
• Analytics and advertising services
• Payment processing companies
• Customer relationship management (CRM) systems

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders, subpoenas, or other legal processes
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety
• Investigation of fraud or other illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we collected the information
• Our legitimate business interests

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@alphasearch.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we implement appropriate safeguards to protect your data.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Analytics and Advertising

We use analytics and advertising services to understand how our website is used and to improve our services:

• Google Analytics: To analyze website traffic and user behavior
• Facebook Pixel: To track conversions and optimize advertising
• Other platforms: Various marketing and analytics tools to improve our services

These services may use cookies and other tracking technologies. You can opt out of these services through their respective privacy settings or by using browser extensions that block tracking.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last updated” date at the top of this policy
• Sending email notifications for significant changes (where appropriate)

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Jurisdiction and Applicable Law

This Privacy Policy is governed by the laws of [Your State/Country]. Any disputes related to this policy will be resolved in the courts of [Your Jurisdiction].